Help with the Sphen Shopify app.
Sphen is an embedded Shopify admin app provided by Niccos GmbH. getSichtbar is the technical service provider for the app and supports its audits, connections and AI-generated suggestions — you review every suggestion and decide what gets applied.
Niccos GmbH receives app questions, data-deletion requests and rights requests here. getSichtbar may assist as authorized technical support on behalf of Niccos GmbH:
kontakt@niccos.comTechnical contact
getSichtbar's technical support channels and service-provider details are available on the contact page.
View technical contactBooking
For technical onboarding, setup questions or a shared review of your shop, you can book an appointment directly.
Book an appointmentSphen is provided by Niccos GmbH, Ida-Frank-Straße 4, 79206 Breisach am Rhein, Germany, registered under HRB 732578 at Local Court Freiburg. The app's terms of service and privacy policyexplain the applicable terms and data processing. When the app is uninstalled, shop data is deleted automatically via Shopify's GDPR webhooks; deletion can also be requested by e-mail at any time. Product information lives at sphen.ai, the Sphen product site; the app itself is installed from the Sphen listing on the Shopify App Store.